Email/texting DOES NOT WORK if you want to communicate something important!
It is incredibly easy to be misunderstood when communicating through technology, which is
why if I have something really important to communicate to the people I serve with I take a
walk down the hall and meet with them face to face.
And the few times that I have violated this concept it has bitten me in the butt big time.
(OUCH!)
Texting wars are incredibly immature!
By the way, some people communicate through email/texting because they FEAR face to
face communication or because they are lazy! However, a leader must be WILLING to have a
tough and/or uncomfortable conversation when it is necessary.
“I sent an email” does not mean we did our job in regards to leadership/communication of
something important; in fact, it could mean the opposite!
Don’t hide behind technology. It can be used to inform, but if there is a certain emotion
associated with that information then we owe it to the people we work with to speak face
to face.